Motorcycle.com

Great Bike, questionable customer service

Originally bought an 06 Standard, liked it but didn't love it. Traded for my 08 Classic in July of 09. Had 12k miles on it and it was a rental bike, sold as new. Paid the 2400 smackers for the extended warranty, just in case, but so far, the 2 problems I had with it weren't covered! One, an... elec problem where the cruise would go on and off at it's own will was a short in the wiring. Still charged me $50 to fix it. I've found that unless you pay Harley their ridiculous prices for their "preferred" customer package, your pretty much like dirt under foot. Unless you bought your bike at the dealer you go for service, your pretty much dirt under foot, and unless you have a HUGE bank account to buy all their overpriced accessories, your pretty much dirt under foot. No, actually terribly disappointed in Harley DAvidson, not so much in the bike. Got 26k on it now after a year, and when it is time to trade, I definately will NOT get another Harley. I'd prefer to work with folks who are honest with me and Harley Davidson hasn't been on several different occasions. Read Full Review

Best bike I've ever owned!

I purchased my 08 Ultra in the spring of 2010 used with 10,000 kilometer in mint condition privately. I have put 15,000 kilometer in the last two summers. I drive the bike from late March until late November which is a feat in Norther Ontario Canada. I have only had one issue is with the radio which... died but thankfully I had purchased the extended warranty. I am glad to have finally purchased a Harley. My wife usually rides with me because she enjoys the ride. She did not like my previous bike a 2000 Suzuki Marauder which I drove for eight years. I will definitely keep this bike for many years to come. Lot of power, good on fuel and the bike handles nicely, what else can a biker ask. Read Full Review

Lucky find

I found a used 08 Ultra with only 2413 miles on it for only $15,500. Blue book was about 19k. I now have 7500 miles on this bike and have to keep pinching myself that this bike is so nice and still like brand new. It has a few chrome extras as well. Nice handling for such a big bike. This thing... corners way better than the Yamaha 1100 I was riding with a much more comfortable ride. Read Full Review

Gotta love it!

Bought my 105th Anniversary #6991 of 7000 in spring of 2010. It is a gorgeous bike and I get nothing but compliments all the time. I find it a bit heavy to balance compared to my previous Road Star Midnight Silverado.

Sixth gear is a bit too high and you need to be going at least 60MPH to go there.... Heat is unbearable on really hot days.
Sounds like I am not happy but I love the bike. Put a pair of 4" V&H slash cut slipons on recently and it runs perfect without adjustemnt. Cruise and sound system are great. Lots of nice features. Read Full Review

Dissapointed is all I can say

While this is a beautiful ride, it's been in the dealers shop more nights than it's been in my garage.



With a few exceptions, very weekend ride has ended with me calling the dealer to come pick the bike up for, and I kid you not, the same recuring issue. The bike pukes oil out the air cleaner so... bad that covers the entire right side of the bike and has forced my wife and I to cut short most of our weekend rides in the mountains surrounding Reno, NV.

The bike is in the shop for the fourth time for the same problem and so far non of the fixes the dealer has performed have worked. With just over 2,000 miles on it and four trips to the shop to fix this problem, all I can say is that my 15 year wait and my investment in a 25 thousand dollar bike has got me to re-thinking just why I wanted a Harley bagger in the first place. My old Goldwing carried my ass for over 55,000 miles and never ever spent a day in the shop except for necessary tune-ups and oil changes.

Fourth time could be a charm but I won't bet the farm on it. Read Full Review