Tousley Motorsports

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User Rating based on 4 Review(s)
23 in Minnesota
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null 1400 East County Road E
White Bear Lake, Minnesota
55110
651-483-8296 or 1-800-TOUSLEY
We Carry: Can-Am™ | Suzuki | Victory | Yamaha |

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Tousley Motorsports Reviews Write A Review

steve C (I am a Customer)
Helpful? 0  0
May. 11, 2018
So here is the deal..i have bought three snowmobiles and three motorcycles from Tousley..in 2015 we bought a Yamaha V Star 950 2013 model and a Honda Stateline..2012 model with over $2000 of option...both new..
so went in looking to trade bike for ATV..Yamaha has 258 miles on it Honda 379..both under extended warranty for another 15 months
So upon arrival was shocked I had to take them out of trailer to get them appraised...( more about that).. arrived at 3:10PM.. so meet with Bill and he says unload them for appraisal..was think ..what??? so get bike off trailer and go inside..Bill..the salesman asks for my license..I am thinking...What?? So bikes are getting appraised we start talking ATV's..but I am wondering why we are talking as I do not know what they will offer me for my bikes..both near new condition....so wait around till about 5:30 ..appraisals come in...why it took 2 HOURs I don't know..so he ..Bill starts making some business to ...I assume was sales manager... and comes back with ..wholesale on my bikes and full retail\ on ATV..I was never shown what the offer was on the bikes till after he had a figure for the ATV ( by the way I wanted to buy two ATV's)...so they wanted to give me wholesale on bikes..full retail on just one ATV...my biggest question..why Dd it take 2.5 hours to get to that point..all they had to do is say we will give you wholesale for bike...thought ..that being said would have some negotiation on the price of ATV...NOPE!!!!
SO ..NO DEAL..BUT AS I AM WALKING OUT ..bILL... THE SALESMAN SAY..IF YOU CHANGE YOUR MIND I WILL GIVE YOU SALES PRIc ON ATV..Yya have to be kidding me....
when we bought our bikes three years ago..my wife and I had a great time with salesman and finance guy...this time..felt like I was being charged with criminal offense
safe to say I would not and will not go back there again...three hours of my life wasted. While Bill was knowledgeable......I felt like he was more concerned about him..than me no way it should have taken three hours..do not know what happened....but it is certainly not the Tousley I dealt with in the past.....even though I did not trade in my bike..still going to but two ATV's ...but not from Tousley
tom (I am a Customer)
Helpful? 0  0
Aug. 14, 2017
Have had to go there several times over the past 20 plus years. I have never met people so willing not to help you out. Any questions you have regarding parts are better answered by a brick wall. Salespeople jump on top of you one after another even after you tell them you are killing time while waiting on parts. Tousley SPorts is the reason Amazon, EBAY, and the internet have come to be most peoples part suppliers.
tom (I am a Customer)
Helpful? 2  1
Jan. 25, 2015
high price...not friendly parts people...Everyone I encountered seemed like I was interrupting their day...stay away
Craig lundeen (I am a Customer)
Helpful? 3  1
Sep. 15, 2014
Bad service and high priced! Stay away or have a credit card ready!