Rockwall Yamaha

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14 in Texas
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1540 E. Highway I 30
Rockwall, Texas
We Carry: Yamaha |

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Rockwall Yamaha Reviews Write A Review

John M. (I am a Customer)
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Feb. 14, 2013
The Rockwall Honda/Yamaha Sales Manager is Brian Ralph. Beware of his bait and switch tactics.

Recently purchased my third ride from this dealership, a Yamaha Waverunner and trailer. Negotiated price over internet. $ X plus t,t&l.

When I ultimately reviewed the closing statement, Brian charged me an additional $89 "Handling Fee". He said it was for checking out the PWC before delivery. Very Questionable charge, some would say dishonest.

Charge was never mentioned in negotiations and is a bogus way to either enhance Brian's commission or the Dealer's bottom line.

Plenty of other Yamaha dealers in DFW, go see them instead. I will for any future Yamaha or Honda purchases.

BTW, the PWC looks and runs great. The Finance dept, and Delivery Assistant were awesome.

Sadly, my third and last purchase at this Dealership, unless the integrity and professionalism of Sales management changes.