Motorcycle Factory Inc

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User Rating based on 9 Review(s)
9 in Virginia
Overall
Product Knowledge
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Overall Satisfaction
null 3820 Prince William PKWY
woodbridge, Virginia
22192
866-583-9600
We Carry: Honda | Husaberg | Husqvarna | KTM | Kawasaki | Tomos |

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Motorcycle Factory Inc Reviews Write A Review

Sara Boyd (I am a Customer)
Helpful? 0  0
Jan. 15, 2013
This place is the BOMB!!!!!!!!!!! Best service and deals! Highly recommended to everyone. My buddies and i love the grip heaters they are the best!!! Love this dealership!!!
Emma Boyd (I am a Customer)
Helpful? 0  0
Jan. 15, 2013
I am writing to inform you that I was very pleased with my grip heaters that I ordered from you. My sister and I were very satisfied with the heat from them. They weren’t much trouble to install. Simple turning on and off, and they are very warm. I can’t wait to share them with my friends.
I also think you would be pleased to know that I thought your service was amazing. All the employees were so kind. Everyone was so helpful and kind. Highly recommend this dealership!!!!
Aaron Montgomery (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
Great Dealership! MFI know their stuff. My bike and I would not survive without them. Happy Happy Happy!!!! Thanks to the Parts, Sales and Service Dept.
Banks (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
I am an Employee and also a customer @ The Motorcycle Factory. I have always witnessed
Excellent Customer service. Any if at all issues with Parts, sales, SERVICE or Fincance they are always adressed and taken care of immediatley. Never in my time as an Employee slash Patron has theyre ever been an unhappy customer. Every Dept recieves thank you cards, visits from time to time from our Regulars. This Dealership has always been known to go the extra mile for anyone in need of a part, sales iquiry, and of course Our spectacular Service Dept. I welcome all new Patrons to Visit Us...See you soon.
Danny Kirckman (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
I refuse to shop at any other motorcycle shop other than The motorcycle Factory. someone always greets you when you enter their shop and make you feel acknowledged. The salesmen are very knowledgeable and are not pushy. The parts department is very helpful when it comes to ordering specific parts that I need for my bike and the service department has reasonable prices. MFI is a family oriented business and I love family shops. They keep close bonds with their customers and sometimes I'll just stop by to say hi. Other shops are all about a dollar and that's just not good enough for me. I highly recommend that everyone does business with MFI.
Michael Mitchell (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
Best shop I have had the privilege of dealing with. I have been coming to MFI ever since I bought my '03 CBR600rr there and have been continously impressed with the top notch service I receive. The sales staff is friendly and knowledgable, always ready with a smile. The service dept are the only ones I would ever trust to touch my ride, and they have been keeping her purring for years. The parts/accessories staff is fantastic and always go the distance to get me whatever I want or need. I cannot speak highly enough about this wonderful shop, who care about their customers. I feel close to the guys and gals who continue to meet my riding needs!
Jennifer (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
Love this place! Mfi Always goes out of their way to give great service! the people there really care about the customer and I will shop there again and again.
Happy Buyer (I am a Customer)
Helpful? 3  0
Dec. 27, 2012
Bought multiple vehicles from MFI. Will continue to do business and send referrals. Highly recommended!
Bryan Booth (I am a Customer)
Helpful? 2  6
Dec. 26, 2012
Their service department installed an insert into my transmission cover check bolt hole - while the cover was still on the motor and left all the shavings in my transmission. I e-mailed pictures to the owner and even called him "Shane" and got no response not even an apology. I will never do business there again and do not reccomend anyone to patronize a company that treats customers like that.