Willy World Cycles

Rated #30 in Illinois
Willy World Cycles is your family-owned, one-stop superstore for all your Honda, Yamaha, Kawasaki, and Suzuki power sports needs. For over 38 years, we have been serving the Joliet, Chicago, Chicagoland, Cook County, Will County, and Illinois riding community with the best prices on new and pre-owned motorcycles, ATVs, dirt bikes, and scooters.
101 N. Reed St
Joliet, Illinois
Phone: 815-725-4666
We Carry: Yamaha
User Reviews
  • By  (I visited this Dealer) on Feb 03, 2017

    Most horrendous service facility ever. I witnessed a service adviser acting very unprofessional today yelling and cussing at an individual that appeared to be an insurance inspector. I will take my business somewhere else and let everyone I know not to deal with this facility especially after reading ...

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  • By  (I am a Customer) on Jun 22, 2016

    The maintenance department at Willy world has horrendous customer service, and also charged me for service which was never performed.

    I took my dirt bike to Willy world in mid April, because it was running poorly (hard starting and loss of power). I asked Clark (the service manager) if he ...

    In the call l, Clark explained that the bike needed more work than just a carb cleaning. I asked how much would it cost and how long it would take. Clark told me Willy world really didn't have time during the summer and I should have it done in winter.

    I went to pick up my bike Clark said I owe $230 for cleaning the carb. I thought that was strange, because he had never mentioned the work was ever done until then. So I paid the money and I ended up taking my bike to a different place which said they could do the work.

    I stopped in at the shop of the new place after they had my engine apart. The owner of the shop said to me that the carburetor was filthy and needed a good cleaning. After I told him it was just cleaned two months ago, he said there's no way it could have been cleaned and have it in the condition it was in. He showed me the parts and explained to me that it would take years for that to happen.

    I called Willy world and spoke with a manager by the name of Connie. I explained to her the situation and asked if I could get a refund, because I didn't believe the work was ever done. After speaking to Clark, she assured my that the carb was cleaned and the build up happened in the two months since it was done and I couldn't have a refund. She must have sensed I was unhappy, so she told me the owner of Willy world was on vacation for the week, but when he got back she would have him call me on Monday.

    It's Wednesday and I have still heard nothing.

    This is a horrible way to run a business and I would recommend to stay far away from this place.

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  • By  (I visited this Dealer) on May 28, 2016

    Couldn't have gone worse! Called them when we were getting financing, by the time we got there, they sold the bike out from underneath us. With their permission, we had the check from our lender written to them. It was a personal loan, not a loan against the motorcycle. Even though it was their ...

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  • By  (I am a Customer) on May 19, 2015

    Dont even waste your time with these guys. They will not negotiate on the price. Every price you see online or in the store, you can automatically add $2000 to it! their setup and freight fees out absolutely sky high. I went in to buy a yamaha yz250, and 8800 was the out the door price, he neotiated ...

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  • By  (I visited this Dealer) on Apr 13, 2013

    I went in to buy my first bike. I knew what I wanted, but I was stuck between two bikes. I told Mitch the sales associate I was definitely buying one of the bikes. It was closing time so he took my information and said he would run my credit in the morning and call me. I never heard from him. Long ...

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  • By  (I am a Customer) on Sep 05, 2012

    I purchased my 2011 Honda PCX brand new from this dealership. The sales guy Ramie (SP) was very comfortable to talk to and friendly. As I am a novice at motorcycle ownership. The finance department is a one man operation but for this size location it works out great. They are helpful. The showroom ...

    This is the downside I would say for being a small dealership. The space around the bike does not allow you to walk around and get a good view, you have to roll the bike out just to sit on it.

    As for Pricing and Value they are asking high. Talk them down and it becomes a good deal. MSRP for Honda bikes are always pretty high anyways.

    Service center ~ I cannot speak for this. I never take my scooter to be serviced by anyone but myself. The internet has step by step instructions on how to do anything and everything. Oil changes, valve adjustments, wheel replacements, brakes....

    Overall I would give them 4/5 stars. If they would improve their asking price it would be 5/5.

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  • By  (I am a Customer) on Jul 05, 2012

    These guys are terrible.Im new at motorcycling and just purchased a 2008 honda rebel and wanted to change the oil.I went in to purchase the oil not knowing how much I needed.The first guy said I needed 4 quarts so he asked the counter guy and he said 3 quarts.I weny home and changed the oil and probably ...

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