Heart of Dixie Harley-Davidson

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User Rating based on 1 Review(s)
19 in Alabama
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333 Cahaba Valley Parkway
Pelham,, Alabama
We Carry: Harley-Davidson |

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Heart of Dixie Harley-Davidson Reviews Write A Review

higgins family (I am a Customer)
Helpful? 0  0
Oct. 14, 2013
when we came in to visit over the weekend, a nice front desk receptionist greeted us. However; when asked by my husband if leasing was done here, she replied, "we don't do leasing." When I spoke with your financial manager as well as leasing companies prior to my visit, I was told differently. Not that it is a huge deal, but I wanted to mention how important it is to always present to customers accurate information and if you do not know, simply say you will need to direct us to an appropriate person.
For us, leasing is our only option as we are retirees on a fixed income and wish to have a newer bike every 3 years and a lower payment. Luckily, I knew prior that leasing was an option and we pursued our purchase further. However, had I been not so prepared...you could have lost a sale. Just wanted to bring it to your attention for future reference. Sales staff was great. The only other suggestion I would make is there needs to be a way that folks can go on a test drive. We were told we could only ride around in parking lot. You certainly wouldn't do that purchasing a car and the same ought to be true for a motorcycle. Thank you.