By (I am a Customer) on Mar 10, 2017
GP Motorcycles is simply awesome. I've been riding for 34 years, and bought and sold more motorcycles than I can remember. Dealership experiences are something I've learned to DREAD, nay, HATE. They all seem to have the same high pressure jerks working the sales floor and the same "I don't give a ... rats ass" finance guys who try to get you to buy a warranty for your insurance for your warranty for your valve stem caps for the low low price of $1,000 per day.
GP Motorcycles is NOT that way and NOT that kind of dealership. The MICHAEL LYNCH was friendly and personable. Once I told him what bike I was interested in, he wanted to know more about me, and why I wanted THAT particular bike. He wanted to make sure I was making a good decision. A quick test ride, a wee' bit of haggling over the price and a deal is struck. While we're waiting for paperwork, insurance documentation and all that, my GF offers to show their salespeople some Microsoft Excel tricks/tips, and the let her. They also keep her engaged in conversation while Michael and I are doing paperwork and such.
In the end, not only did I get a good deal on the Motorcycle I wanted, they included a deal on an unlimited mileage multi-year extended warranty for LESS than half of what other dealers have tried to charge for 1 year/12,000 mile warranties. They included free t-shirts for me and my GF and a KTM Coffee Cup. ON top of all that Michael dug around in the back room and found a GARMIN GPS that fit the mount on that motorcycle as a huge bonus.
ON TOP of all that, they gave the motorcycle a once-over since I was going to be riding it from San Diego to LA.
While waiting for the once-over service, they recommended we go up the street to a GREAT restaurant (and it was an awesome recommendation). Before we even finished lunch, they had the bike done.
Upon returning to the dealership, they greeted us by name and made sure we were both happy before letting us go.
I've honestly never dealt with a dealership this personably, and customer focused. They earned my repeat business and my only EVER 5 star recommendation for a Motorcycle dealership.