New Director for Big Dog

Big Dog Motorcycles announced that John Newland has joined the company as director of the newly created Customer Service Department.

Mr. Newland's position was designed to strengthen the customer service function and enhance dealer relationships.

Mr. Newland will assume responsibility for warranty administration, warranty reporting, supplier warranty, and supplier warranty recovery. He will also administer the Big Dog Service Center and authorization of field service centers.

"John Newland brings a world-class understanding of customer service to Big Dog Motorcycles, " said Peter Anton, Chief Financial Officer." His unique knowledge will improve dealer relationships and entrench our customer service departement as the undisputed industry leader. We're excited to have John on the Big Dog team."

Mr. Newland's background includes seven years with Cobalt Boats, a premium boat manufacturer with a distribution network very similar to Big Dog's.

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Danielle Grossman
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