User Reviews
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By (I am a Customer) on Mar 19, 2014
Had my sled in for warranty work, they kept it for 8 months, charged me for the parts, and it was still not fixed. Very poor attitude from the service tech. Brought the sled to Hayward after a ride, with the same issues, and they fixed it on the spot, no charge! Gave the guy 20 bucks, and bought ... another sled from them.
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By (I am a Customer) on Oct 16, 2012
My wife called and spoke with the owner to rent a jet ski 3 months before the desired date. The owner took our credit card and claimed that a 'reservation' had been made and that a jet ski was available. 3 months later we called prior to getting the jet ski but were told the reservation had not ... been made and there was no record of it .... too bad. I am very disappointed with the customer service. I advise the owner to keep better records or to communicate better with his staff. I will NEVER rent equipment from them and will recommend avoidance of this business at all cost.
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