By (I am a Customer) on Oct 12, 2012
I bought a new Sea Doo personal watercraft from Destination Powersports about three years ago at a cost of ~$16,000; it is covered by a five year manufacturer's warranty. The PWC is made by Bombardier Recreational Products, Inc., and has left me dangerously stranded on open water by breaking down ... several times . At this moment (October 12, 2012), it has been at the selling/servicing dealer 53 consecutive days without being repaired, and the dealer will not provide me with a date that it will be repared. The warranty documentation states 'The warranty repairs will be completed in a reasonable amount of time, not to exceed thirty days." This dealer has an "F" rating with the western Florida Better Business Bureau (BBB).