Paw Paw Cycle & Marine
User Reviews
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By wr (I visited this Dealer) on Mar 30, 2024
Absolute Scammers.
Don't even bother
Late March 2024
Saw an ad in ATV Trader for a lightly used Honda Four Trax Foreman Rubicon EPS which included a Moose prow, Warn winch and tool boxes.
Ad stated:
*$7799.00
* Plow and Warn winch ... already set up for the coming season. Don't wait till your snowed in.
Phone call confirmed unit was still available
Drove two hours to get there, Upon arrival was told that the price was a mistake and the plow and winch should not have been included in the price, EVEN though the add was placed on January 11th. (11 weeks ago) but they would honor the ad. The tool boxes had been removed.
Decided to reviewed the ATV, and took a short test drive around the parking lot. The rear cargo area had quite a few scratches from the tool boxes, and two screws were missing on a front fender
I did like the Honda and the sales kid printed out an invoice.
What a joke.
Invoice had a line item for "Dealer Prep" $699.00 and a line for $999.00 for the plow set up, rasing the price to over $9000 before taxes.
Sales manager "Rodney" tried to cover their ass, but we were having none of it. Got up and walked out.
He then got on the defensive and was just plain rude.
Never purchase anything from these liars
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By (I am a Customer) on May 01, 2018
Complete incompetence, lack of integrity and business ethics. Called on a Sat. around noon from out-of-state to purchase specific motorcycle. Salesman Andy checked if motorcycle was available, confirmed yes and took credit info. Credit approved while on phone. Salesman Andy to call back by end of ... day with details of credit institution - no call. I called back around noon on Mon., Salesman Andy feigned he couldn't remember which motorcycle it was - I reminded him. Salesman Andy to call back by end of day - no call. On Tuesday, I called gen. mgr. Chad Maxam where he informed me motorcycle had been sold to someone else later in the day, after salesman Andy had confirmed to me at noon my credit was approved and motorcycle was mine! Instead of taking responsibility for salesman Andy's incompetence and lack of both integrity and business ethic, gen. mgr. Chad turned himself went into contortions to defend salesman Andy. Salesman Andy incompetent, lacking integrity and ethics, gen. mgr. Chad incompetent, lacking integrity and ethics, as well as having no managerial skills. If you value integrity, ethics and competency in your motorcycle sales and service, this is not the place for you.
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