10 Things You Will Hear Or Be Asked While Working In A Motorcycle Gear Store

While working moto-retail, you start noticing a trend in questions asked, as I did in my previous job. You also start picking up on common cases of misinformation. Any good employee should notice these things and do their research diligently to be fully armed with true information to help their customers make the best possible decisions for their specific needs.

In the store that I worked at, employees provide a very thorough and hands-on approach to guarantee customers: A) understand their own wants and needs, and B) get the equipment that will best fill those needs. This will ensure the customer is happy in the long run with their purchase and that the equipment is being used the way the manufacturer intended. Everyone ends up happy.

What follows is a list of the 10 most common questions or things you may overhear in a motorcycle gear shop that usually need a little bit of educating.

  • Jon Jones

    One page, please?

    • Ian Christopher

      Ditto, this feels like those Facebook click-bait lists.

    • Ryan

      I agree, guys. Sorry, it’s not up to me. Thanks for making it known, though. That’s the first step to change.

      • Jon Jones

        Thank you.

  • Walter

    Here’s a question that should be asked more often:

    “How close can you get to the online price of $whatever it is?”

    Give your local dealers/retailers a chance to price match- most will get pretty close to the online prices- and if they do, give them your business if you want local places to keep inventory for you to check out.

    The other thing is that online outlets often (not always) have tires & helmets that are close to their “sell by” date whereas brick & mortar stores usually have fresher stock.

    • Jon Jones

      Good call!