Motorcycle.com

Administrator · 12-16-2010, 01:20 PM

Original Article:
Customer Satisfaction Down in 2010

Please discuss the Motorcycle.com article Customer Satisfaction Down in 2010 in our Motorcycle Forums below. Use the reply button to let others know your comments or feedback on the article. Constructive criticism is always appreciated, along with your thoughts and personal opinions on the bikes and products we have tested.

Buzglyd · 12-16-2010, 01:32 PM

Are we talking about MO Forum customer satisfaction?

Then it's wayyyy down.

alarue · 12-16-2010, 01:45 PM

What's most interesting is that in 9 years, the average motorcycle buyer's age has gone up by 9 years. That means that the market is exactly the same people as it was then, except we're all older. (Okay, it doesn't exactly mean that, but it's close.)

pplassm · 12-20-2010, 05:05 AM

This report is really making the rounds on all the websites. Trouble is, the people who actually fill out the surveys are tha older buyers. The younger buyers probably just throw them in the trash.

12-16-2010, 01:20 PM	#1
Administrator Administrator Join Date: Mar 2007 Location: On My Bike Posts: 0	Customer Satisfaction Down in 2010 Original Article: Customer Satisfaction Down in 2010 Please discuss the Motorcycle.com article Customer Satisfaction Down in 2010 in our Motorcycle Forums below. Use the reply button to let others know your comments or feedback on the article. Constructive criticism is always appreciated, along with your thoughts and personal opinions on the bikes and products we have tested.

12-20-2010, 05:05 AM	#4
pplassm Founding Member Join Date: Nov 2001 Posts: 3,875	This report is really making the rounds on all the websites. Trouble is, the people who actually fill out the surveys are tha older buyers. The younger buyers probably just throw them in the trash. __________________ Mongo just pawn in game of life.

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12-16-2010, 01:32 PM	#2
Buzglyd Founding Member Join Date: Nov 2001 Posts: 10,898	Are we talking about MO Forum customer satisfaction? Then it's wayyyy down.

12-16-2010, 01:45 PM	#3
alarue Founding Member Join Date: Jun 2007 Location: Baytown/Mont Belvieu, TX Posts: 10	What's most interesting is that in 9 years, the average motorcycle buyer's age has gone up by 9 years. That means that the market is exactly the same people as it was then, except we're all older. (Okay, it doesn't exactly mean that, but it's close.)