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Old 12-16-2010, 01:20 PM   #1

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Default Customer Satisfaction Down in 2010

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<a href="http://www.motorcycle.com//news/customer-satisfaction-down-in-2010-90225.html">Customer Satisfaction Down in 2010</a>

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Old 12-16-2010, 01:32 PM   #2
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Are we talking about MO Forum customer satisfaction?

Then it's wayyyy down.
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Old 12-16-2010, 01:45 PM   #3
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What's most interesting is that in 9 years, the average motorcycle buyer's age has gone up by 9 years. That means that the market is exactly the same people as it was then, except we're all older. (Okay, it doesn't exactly mean that, but it's close.)
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Old 12-20-2010, 05:05 AM   #4
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This report is really making the rounds on all the websites. Trouble is, the people who actually fill out the surveys are tha older buyers. The younger buyers probably just throw them in the trash.
Mongo just pawn in game of life.
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