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Administrator · 05-05-2009, 12:21 PM

Original Article:
Duc dealers first in customer treatment

Please discuss the Motorcycle.com article Duc dealers first in customer treatment in our Motorcycle Forums below. Use the reply button to let others know your comments or feedback on the article. Constructive criticism is always appreciated, along with your thoughts and personal opinions on the bikes and products we have tested.

mscuddy · 05-05-2009, 04:28 PM

Well they better be, having to adjust all those valves every 25 miles or so. And what? No free lattes or bagles in the waiting room? Blasphemy!

Dr_Sprocket · 05-05-2009, 04:55 PM

Looks like the H-D acquisition of MV Agusta is already making an positive impact. Who'd thunk it?

longride · 05-05-2009, 05:58 PM

At the Duc dealer they give you a free container of Vasilene before you get the bill. Can't beat that!

MOKE1K · 05-05-2009, 09:29 PM

Ah,...isnt that the same Vasaline Harley Davidson uses? Besides the profits they turn are humongous?

Maybe the way Ducati and Harley customers get treated is a direct correlation to the high cost their paying everyday.

pplassm · 05-06-2009, 06:36 AM

Today, I am about to visit a dealership.

I mention this, because I haven't been in one for about a year. I already know that he will not have what I need in stock, but I want to run an experiment to see how long it takes, and how much it eventually costs.

I hate to admit that online parts sellers have completely sucked me in. It has been many years that I've been able to buy anything off the shelf at anywhere near online store pricing, plus, I have to make a lengthy trip to visit any of them.

I haven't bought a NEW bike since 1980. I do all the work on my bikes.

I have, however, patronized a few non-dealership repair shop/parts sellers. They seem to have much less overhead, and more time to waste talking about riding.

pushrod · 05-06-2009, 07:24 AM

Quote:

Originally Posted by pplassm

Today, I am about to visit a dealership.

May the Force be with you!

seruzawa · 05-06-2009, 07:27 AM

Quote:

Originally Posted by MOKE1K

Ah,...isnt that the same Vasaline Harley Davidson uses? Besides the profits they turn are humongous?

Maybe the way Ducati and Harley customers get treated is a direct correlation to the high cost their paying everyday.

I don't think so. If service were related to bike cost then BMW's service wouldn't be in the madura hole.

longride · 05-06-2009, 07:30 AM

Quote:

Originally Posted by MOKE1K

Ah,...isnt that the same Vasaline Harley Davidson uses? Besides the profits they turn are humongous?

Maybe the way Ducati and Harley customers get treated is a direct correlation to the high cost their paying everyday.

What is the 'high cost they are paying every day' mean? Which Harley needs the valves done every 5000 miles? Let me know, so I can get the Vasaline ready. Even a complete moron can work on a Harley. If you take it to the dealer, you deserve what you get.

Buzglyd · 05-06-2009, 07:32 AM

We Duc owners deserve the best.

05-05-2009, 12:21 PM	#1
Administrator Administrator Join Date: Mar 2007 Location: On My Bike Posts: 1	Duc dealers first in customer treatment Original Article: Duc dealers first in customer treatment Please discuss the Motorcycle.com article Duc dealers first in customer treatment in our Motorcycle Forums below. Use the reply button to let others know your comments or feedback on the article. Constructive criticism is always appreciated, along with your thoughts and personal opinions on the bikes and products we have tested.

05-05-2009, 04:28 PM	#2
mscuddy MODERATOR X Join Date: Jun 2007 Location: Next to my still checkin the temp. Posts: 5,439	Well they better be, having to adjust all those valves every 25 miles or so. And what? No free lattes or bagles in the waiting room? Blasphemy! __________________ A gun is a tool, Marian; no better or no worse than any other tool: an axe, a shovel or anything. A gun is as good or as bad as the man using it. Remember that.

05-05-2009, 04:55 PM	#3
Dr_Sprocket Founding Member Join Date: Jun 2007 Location: Delmarva Peninsula Posts: 2,331	Looks like the H-D acquisition of MV Agusta is already making an positive impact. Who'd thunk it? __________________ "Aid to the helpless indigent is civilized. Aid to the irresponsible is socially corrosive." ----- Schizuki (c. 2011)

05-05-2009, 05:58 PM	#4
longride Super Duper Mod Man Join Date: Nov 2001 Location: Anywhere they let me Posts: 10,484	At the Duc dealer they give you a free container of Vasilene before you get the bill. Can't beat that! __________________ I'm a knucklehead

05-05-2009, 09:29 PM	#5
MOKE1K Registered Member Join Date: Jul 2008 Location: Kalapana, Big Island Posts: 3,935	Ah,...isnt that the same Vasaline Harley Davidson uses? Besides the profits they turn are humongous? Maybe the way Ducati and Harley customers get treated is a direct correlation to the high cost their paying everyday. __________________ "YOU CAN'T BOLT ON SKILL" "The only thing limiting your bike, is you" We survived Bush you'll survive Obama! "the most fundamental fact about the ideas of the political left is that they do not work. therefore we should not be surprised to find the left concentrated in institutions where ideas do not have to work in order to survive." --thomas sowell

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05-06-2009, 06:36 AM	#6
pplassm Founding Member Join Date: Nov 2001 Posts: 3,876	Today, I am about to visit a dealership. I mention this, because I haven't been in one for about a year. I already know that he will not have what I need in stock, but I want to run an experiment to see how long it takes, and how much it eventually costs. I hate to admit that online parts sellers have completely sucked me in. It has been many years that I've been able to buy anything off the shelf at anywhere near online store pricing, plus, I have to make a lengthy trip to visit any of them. I haven't bought a NEW bike since 1980. I do all the work on my bikes. I have, however, patronized a few non-dealership repair shop/parts sellers. They seem to have much less overhead, and more time to waste talking about riding. __________________ Mongo just pawn in game of life.

05-06-2009, 07:32 AM	#10
Buzglyd Founding Member Join Date: Nov 2001 Posts: 9,798	We Duc owners deserve the best. __________________ "The green class of environmental elites usually uses more fossil fuels per capita than do the muscular classes who mine and drill them out of the ground — and who do not jet, drive, or live in the comparable fashion of their critics."