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acecycleins · 03-15-2011, 08:43 AM

In eleven years I have never slammed an isurer I have done business with. Sometimes claims don't go as easily as an agent wishes and customers get irked. Sometimes cancellations get screwed up and returned premium isn't what we thought. Sometimes the companies have to throw a whole segments of bikes and customers under the bus becasue of losses and raise the premiums. I take it in stride and move customers when needed.

But American Modern Insurance Group has finally pissed me off. They are sending customers renewal offers and then a week or so later sending new higher premiums based on the new uninsured motorist formats in GA that went into effect in 2009. To me, this blows! You should send two amounts in the mail and the letter needed to modify the policy so the customer has this all at once. Then instead of the customer getting bent and yelling at me in confusion they can just call and ask why the two different amounts and what to sign in either case. I have to deal with these jerks and I can't even send them new business. I might as well move all the existing customers to new underwriters now.

AMIG SUX HUGE!!!!!!!!!! Ever since they fired Bob Feinen they have the worst motorcycle customer care team in the insurance business. If you are with or considering being insured with AMIG I beg you to reconcider and move your bikes to a group of people that actually give a damn.

That' is all. Carry on.

trenttheuncatchable · 03-15-2011, 08:46 AM

Alrighty then.

Thanks for the info!

pushrod · 03-15-2011, 09:15 AM

Avoid American Modern Insurance Group.

Got it!

sarnali2 · 03-15-2011, 09:53 AM

May I take a moment to remind you of the "March Madness" sale on our popular "Medieval Package" here at Solutions by Sarnali..............our team could pay a visit to the head office or any other affiliate you designate for a very favorable price.....

Morbo the Destroyer · 03-15-2011, 11:07 AM

How come all the cool insurance stuff never happens to me?

I need a new agent...

acecycleins · 03-15-2011, 03:37 PM

Quote:

Originally Posted by Morbo the Destroyer

How come all the cool insurance stuff never happens to me?

I need a new agent...

You love your motorcycle insurance agents. So, there!

03-15-2011, 08:43 AM	#1
acecycleins Founding Member Join Date: Jun 2007 Location: North Georgia Posts: 4,125	Off with their heads! In eleven years I have never slammed an isurer I have done business with. Sometimes claims don't go as easily as an agent wishes and customers get irked. Sometimes cancellations get screwed up and returned premium isn't what we thought. Sometimes the companies have to throw a whole segments of bikes and customers under the bus becasue of losses and raise the premiums. I take it in stride and move customers when needed. But American Modern Insurance Group has finally pissed me off. They are sending customers renewal offers and then a week or so later sending new higher premiums based on the new uninsured motorist formats in GA that went into effect in 2009. To me, this blows! You should send two amounts in the mail and the letter needed to modify the policy so the customer has this all at once. Then instead of the customer getting bent and yelling at me in confusion they can just call and ask why the two different amounts and what to sign in either case. I have to deal with these jerks and I can't even send them new business. I might as well move all the existing customers to new underwriters now. AMIG SUX HUGE!!!!!!!!!! Ever since they fired Bob Feinen they have the worst motorcycle customer care team in the insurance business. If you are with or considering being insured with AMIG I beg you to reconcider and move your bikes to a group of people that actually give a damn. That' is all. Carry on. __________________ "Slack" - a state of being in which everything flows smoothly.....a frame of mind so at ease that the universe naturally cooperates.

03-15-2011, 09:15 AM	#3
pushrod Founding Member Join Date: Nov 2001 Location: Baja 'Bama Posts: 3,478	Avoid American Modern Insurance Group. Got it! __________________ You would not understand, this is not how I am... I have become - Comfortably Numb.

03-15-2011, 09:53 AM	#4
sarnali2 Aging Cafe` Racer Join Date: Jun 2007 Location: Sittin' down by my window, lookin' at the rain. Posts: 8,132	May I take a moment to remind you of the "March Madness" sale on our popular "Medieval Package" here at Solutions by Sarnali..............our team could pay a visit to the head office or any other affiliate you designate for a very favorable price..... __________________ "Carpe` Throttelum -Loud Suits Save Lives" "All the BMW riders in the room, I want you to leave. Now. Out. "

03-15-2011, 11:07 AM	#5
Morbo the Destroyer Registered Member Join Date: Oct 2010 Posts: 1,309	How come all the cool insurance stuff never happens to me? I need a new agent... __________________ Fun Facts to Know and Tell! Thomas Jefferson wrote that the 1st Amendment erected a "wall of separation" between the church and the state (James Madison said it "drew a line," but it is Jefferson's term that sticks with us today). The phrase is commonly thought to mean that the government should not establish, support, or otherwise involve itself in any religion. Its.......A FACT!

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03-15-2011, 08:46 AM	#2
trenttheuncatchable Founding Member Join Date: Jun 2007 Posts: 834	Alrighty then. Thanks for the info!