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-   -   Opinion on Motel Services (http://www.motorcycle.com/forum/motorcycle-general-discussion/18627-opinion-motel-services.html)

Sir_Angus 05-26-2011 04:43 AM

Aren't there any administrators for this forum? These spammers are getting really irritating.

tgsplano 05-28-2011 05:53 PM

Thanks for all the responses. Getting your perceptions has been helpful. I know some of you may think some of my ideas sound cheap, but the market I'm considering is motel not hotel or upscale motel. I am considering very clean and safe motels that are very well kept. The clients are mostly modest income - which is what I am. I think all repeat customers would be leary of new ownership, so raising prices is not an option I want to consider the first year although utility rates could make that impossible.

I do agree with and plan to add some standard ammenities such as mini fridge, microwaves, coffee, irons, and hairdryers in each room as well as quality linens. That is part of my plan for customer retention. I'm still debating about upgrading all the tv's to flat screen because that is a big financial hit unless it can be done over a few years. The beds I've slept on have been the hard beds, so my thought is having different grades of rooms where I run some like the current mode, and some at my future mode - which would offer a bed I would want to sleep on and furniture upgrades. However, the upgraded rooms would have to be $5 more to pay for the niceties.

The reason I asked about the hot tub is that one of the motels I was considering has no pool, but none of the others have outdoor hot tubs. Again my whole goal would be to keep the rates the same and try to increase the occupancy rates. There is no way to add a pool and not raise rates so I was considering hot tubs as alternatives - so it would raise rates for whoever use them. I'm personally a little wary about getting into public hot tubs, so I was considering putting in a couple of the smaller 2 person hot tubs and charge $5 to cover a water change for each set of guests that use it. I will consider a larger shared tub since the $5 charge for a private one seemed unpopular, but it doesn't sound like too many really care - so I probably won't pursue either. My end state was to provide a larger tub that could be shared by all guests and have a couple of private rental units if it proved popular. Again, thanks for the perception from motorcyclists to see where money would be best invested.

Question - I cannot locate anywhere that shows what a bike cleaning station looks like, so is it usually just a parking space that has access to a water hose? Is there usually drainage? Is the expectation for the motel to provide soap? If so, I usually use dawn to wash my car and I've seen the same suggested for bikes, but is that a bad perception?

A Star Ride 05-28-2011 06:36 PM

For the bike wash area a standard parking space or 2 preferably covered & well lit, on a slight grade for runoff would be easier then a drained area which would clog & puddle in time anyway. A hose with a shower head type spray is what I prefer, low pressure to not re-foam the suds, but broad coverage good for rinsing. A small 2 gal bucket, sponge, a firm scrub brush & a soft brush (like a rim brush for cars) would make it all perfect.

Sir_Angus 05-31-2011 06:36 AM

If you want to maximize your investment think of your motel as a crashpad ... You'll be hosting tired & often sore riders that just want a hot shower & a good nights sleep.

1) Quality mattress & bedding
2) Clean room w/ working AC
3) Mini-fridge
4) Hot breakfast (KISS rule applies)
5) Bike wash (similar to described by Star Ride)
6) Well-lit, secure, hardpack parking (not gravel or asphalt chip)

This should keep over 90% of your guests happy, if the price is right.

Morbo the Destroyer 05-31-2011 06:47 AM

Hose, buckets, and worn-out bath towels are all that's needed for the bike wash. If you want to be a real champ, put out some car-wash soap in spray-bottles.

Sir_Angus 05-31-2011 07:14 AM

Quote:

Originally Posted by tgsplano (Post 260711)
Is the expectation for the motel to provide soap? If so, I usually use dawn to wash my car and I've seen the same suggested for bikes, but is that a bad perception?

You don't want to use dish soap to wash your car or bike. It cleans too well. By that I mean, it strips the protective wax off. Some riders travel with their own soap, but expect most won't.

If you decide to provide the soap, it should be (at minimum) a car wash soap, i.e. Turtle Wax, etc.

You could put it in one of those refillable shower dispensors or keep it behind the front desk.

Also, think about surrounding the wash rack area with parking stops to prevent cars from parking there ... But leave a gap to allow bikes access.

seruzawa 05-31-2011 07:54 AM

Pick motels near Harley rallies. That way you can be assured of plenty of washing facilities. In fact you could then spend more time washing than riding.

Sir_Angus 05-31-2011 08:01 AM

Quote:

Originally Posted by seruzawa (Post 260791)
Pick motels near Harley rallies. That way you can be assured of plenty of washing facilities. In fact you could then spend more time washing than riding.

Are you confused? This thread is about a guy trying to make a motel "biker friendly" & is looking for suggestions.

seruzawa 05-31-2011 08:56 AM

Quote:

Originally Posted by Sir_Angus (Post 260793)
Are you confused? This thread is about a guy trying to make a motel "biker friendly" & is looking for suggestions.

We have standards on the MO forums that have to be met. These include going wildly off-topic in extreme tangents. I've noted a lack of tangents since I've been gone and am rectifying this deficiency. Have a nice day.

Buzglyd 05-31-2011 09:56 AM

Quote:

Originally Posted by seruzawa (Post 260796)
We have standards on the MO forums that have to be met. These include going wildly off-topic in extreme tangents. I've noted a lack of tangents since I've been gone and am rectifying this deficiency. Have a nice day.

You're next mission is to drive ER2 nuts until he gets banned.


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