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Old 03-23-2005, 10:15 AM   #1
HelterSkelter
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Default Re: Excellent Customer Service

Presumably you are anticipating this wreck and are planning all your replacement clothing already. Very smart.



I hope your wreck isn't going to be as bad as you think.

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Old 03-23-2005, 10:58 AM   #2
oldtim
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Default Re: Excellent Customer Service

Bummer Dude! I am sorry to hear of your accident but happy you have had some good experiences with those companies. I doubt that I would be so willing to get back on after something like this. I will keep them in mind when I need new equipment.
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Old 03-23-2005, 11:05 AM   #3
Tank_1
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Default Re: Excellent Customer Service

Gennaro,

I hope you are doing as well as you sound, I applaud you resolve to get back to your life and your bike as soon as possible. My wife is currently recovering from a recent lower leg amputation and I know first hand how hard it can be. It's nice to hear that these companies are willing to go the extra mile for you. When I have a need for riding gear I will call them first.

As for the comment from helterskelter, the world is full of stupid insensitive @#@holes. Just ignore em' and keep living!
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Old 03-23-2005, 11:52 AM   #4
pattonme
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Default a $2000 suit won't prevent the next amputation

As much as I roundly applaud JR and Sidi (my choice of vendors too) and their products, unless you wear titanium chain mail and even then, it's not going to help you none if you end up using a solid, imoble object to do the deceleration for you. Quit crashing in dangerous situations.



Mercifully all of my crashes have been in environments where I had an open road to go tumbling or sliding down. 60mph on sheet ice in the middle of a 3 lane Interstate 2 weeks ago was fun.
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Old 03-23-2005, 12:42 PM   #5
sarnali
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Default Re: Excellent Customer Service

Sorry to hear about your misfortune, that's gotta sting. I think I remember you from Maximum Suzuki, I used to post on there when I had my Bandito Grande.



I use a 4.0 Ballistic suit and Blaster leather pants from JR, and Sidi On-Road Sympatek boots with very good experiance so far. I guess I have one more reason to stay with them when it's time to replace gear.



Good luck getting back on the bike, hope it goes well for you.
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Old 03-23-2005, 01:18 PM   #6
RonXX
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Default Re: Excellent Customer Service

I believe helterskelter is talking about the first thing I noticed in the letter: the date of the accident. At first I thought the whole thing was a terrible joke, but now I think the date is another MO typo.
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Old 03-23-2005, 01:19 PM   #7
torrnado
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Default Re: Excellent Customer Service

huh?!
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Old 03-23-2005, 01:31 PM   #8
pushrod
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Default Re: Excellent Customer Service

I had good luck with ARAI, Joe Rocket and Timberland after my altercation with a Subaru on the Dragon.



While only Timberland replaced my boots, both Roger at ARAI and Todd at JR were very helpful, providing letters to the Subie driver's insurance company to the effect that new gear was required.



Gennaro, best of luck getting back in the wind!
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Old 03-23-2005, 01:34 PM   #9
allbikesbiker
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Default Re: Excellent Customer Service

I already have Joe Rocket summer gear.

My leathers have a few "gone down" marks.

the Alpinestars have done me well.

Now, thinking about what to get next.

You've made up my mind.

Sidi all the way!

Inspiring letter
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Old 03-23-2005, 01:41 PM   #10
SeanAlexander
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Default Re: Excellent Customer Service

Uh... MO did not write this letter.
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