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Overpriced on everything. Staff really don't care unless you want to buy overpriced new stuff. Employees are rude. Will not price match and got mad when I asked. I will drive out of the way to give someone business that want my business.
I just bought my first sled from Tousley and they were awesome. They really understood my needs and put me on the right machine. All the way from the salesman, the folks in finance, and the people in the accessory department, the service was outstanding. I would recommend anyone over to Tousley. Thank you guys and I will be back for my next purchase!!!
Wow I read some of the experiences people have had and NOT me! I bought my first sled from Tousley Motorsports and they still have me coming back after ten plus years! Tousley Motorsports has the hugest selection of ATV’s and the staff has been around for many years. Very knowledgeable and extremely helpful at Tousley Motorsports! Thanks for being the biggest and best dealer in the state of Minnesota! It’s 100% nothing but the best at Tousley Motorsports in White Bear Lake.
Other reviews are right on. Poor service. No parts in stock. Overpriced. Don't care attitudes. Only reason worth going is to look at their showroom.
I have visited this store over 10 times since I have moved to the area and I have only had one good experience. I have run into several female salespeople with attitudes, a very unhelpful parts department, and have had several issues trying to return things that didn't fit or work for one reason or another. All I can say it I will drive 20 miles to not deal with them. Their service is terrible.
I called over there and was told my wheeler was done showed up and it was still on the lift it rolled out 5 minutes before closed. And still broken after being told it was fixed and done that morning. Then brought it home 1 mile down the trail I have plastic falling off my wheeler. The mechanic missed some bolts and push pins. All around I will never bring my wheeler back there. Worst service ever.