Sheldon's Harley-Davidson Buell

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User Rating based on 1 Review(s)
18 in Massachusetts
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914 Southbridge St
Auburn, Massachusetts
We Carry: Buell | Harley-Davidson |

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Sheldon's Harley-Davidson Buell Reviews Write A Review

Anthony Kent (I am a Customer)
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Sep. 29, 2015
This has been the worst experience ever!!! My bike has been there for two months and I can't even get a simple call back or a status update from one person without having to get vulgar and lose my shit on the phone for them to finally listen. Not a single person at this dealership is well guided nor do they really seem to give a shit about anything to do with customer service or the customer experience. I've now been CALLING AND EMAILING every other day being told that my bikes going to be ready and then every time I call it's not. The service manager Lou said he was taking over my "file" -the one they can never find, yet even he doesn't get back to me. This has been the worst experience trying to get my bike repaired. I knew it would be lengthy but never imagined this. I wouldn't even have wished this on my worst enemy. SHELDONS IS NOT THE PLACE TO GO!!! BEWARE