Gulf Shores Power Sports

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12 in Alabama
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3807 Gulf Shores Parkway
Gulf Shores, Alabama
36542
We Carry: Can-Am™ | Honda | Suzuki | Yamaha |

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Gulf Shores Power Sports Reviews Write A Review

John Smith (I am a Customer)
Helpful? 1  0
Jun. 17, 2014
Gulf Shores Power Sports
Worst experience ever for buying a new boat and service.
I ordered a new boat. Was told I would get a manufacturers extended motor warranty during a Spring promotion. A few days prior to delivery, I was told I would have to pay for it, but they would allow me to pay the dealership's "discounted" price. An option I added to the order I was told it would cost me $xx, but a few days prior to delivery, I was told it would cost me more $$. In my mind, it's called jacking up the price when they have you hooked. I was told I needed to bring a certified bank check when picking up the boat which I did. During the documentation processing (what a ripoff), I was then told that I would not get all the official paperwork for several days until the check clears. It took 8 business days for me to get all the paperwork I need to register the boat. The first set they gave me had the wrong trailer listed. OH did I mention their documentation fee was $812 ! AND they screwed that up. SO that was the purchase. Now on to the service. I was going to get my motors serviced elsewhere, but since I had 2 warranty items I wanted to get fixed, I choose to trailer the boat for the motors service and warranty. Trailing a large boat 100+ miles is expensive, time consuming and not easy. I called 3 times in advance to schedule the appointment and verify they would have the staff to service the motors and take care of the 2 warranty items. They said no problem. I left it with them all day. When I picked it up right before closing, they said they did not have time to fix the warranty items, BUT they sure had time to service the motors collecting $854 from my pocket. I am now in conversations with the boat manufacture to what options I have available as there are no other dealers within several hundred miles. I have never been flat out lied to as much as the staff at this dealership. The owner walked out several times when I was explaining my warranty issues to their techs. He not once then or when I purchased the boat ever said a single word to me, not thanks for spending BIG$$$ or anything. I find this rude. They kept trying to raise the price of the boat in the last 3 days prior to delivery. I do not trust them, they are money hungry and NOT people friendly. To my credit, I have purchased dozens of new vehicles and ATVs from various dealerships in the South. I have never had a worse experience. I would not trust them enough to buy a loaf of bread from them. I will never step another foot in that place. My suggestion to anyone considering buying anything from Gulf Shore Power Sports, do yourself a favor and look elsewhere. It may take a longer drive to get what you want, but it may save you a lot of headache down the road.
John Smith (I visited this Dealer)
Helpful? 1  0
Jun. 17, 2014
Gulf Shores Power Sports

Worst experience ever for buying a new boat and service. I know this is a motorcycle review, but this dealership sells MCs, ATVs, and boats.

I ordered a new boat. Was told I would get a manufacturers extended warranty during a Spring promotion. A few days prior to delivery, I was told I would have to pay for it, but they would allow me to pay the dealership's "discounted" price. An option I added to the order I was told it would cost me $xx, but a few days prior to delivery, I was told it would cost me more $$. In my mind, it's called jacking up the price when they have you hooked. I was told I needed to bring a certified bank check when picking up the boat which I did. During the documentation processing (what a ripoff), I was then told that I would not get all the official paperwork for several days until the check clears. It took 8 business days for me to get all the paperwork I need to register the boat. The first set they gave me had the wrong trailer listed. OH did I mention their documentation fee was $812 ! AND they screwed that up. SO that was the purchase. Now on to the service. I was going to get my motors serviced elsewhere, but since I had 2 warranty items I wanted to get fixed, I choose to trailer the boat for the motors service and warranty. Trailing a large boat 100+ miles is expensive, time consuming and not easy. I called 3 times in advance to schedule the appointment and verify they would have the staff to service the motors and take care of the 2 warranty items. They said no problem.I left it with them all day. When I picked it up right before closing, they said they did not have time to fix the warranty items, BUT they sure had time to service the motors collecting $854 from my pocket. I am now in conversations with the boat manufacture to what options I have available as there are no other dealers within several hundred miles. I have never been flat out lied to as much as the staff at this dealership. The owner walked out several times when I was explaining my warranty issues to their techs. He not once then or when I purchased the boat ever said a single word to me, not thanks for spending BIG$$$ or anything. I find this rude. They kept trying to raise the price of the boat in the last 3 days prior to delivery. I do not trust them, they are money hungry and NOT people friendly. To my credit, I have purchased dozens of new vehicles and ATVs from various dealerships in the South. I have never had a worse experience. I would not trust them enough to buy a loaf of bread from them. I will never step another foot in that place. My suggestion to anyone considering buying anything from Gulf Shore Power Sports, do yourself a favor and look elsewhere. It may take a longer drive to get what you want, but it may save you a lot of headache down the road.