Frank's Motorcycle Sales

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User Rating based on 3 Review(s)
2 in Vermont
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120 Center Road
Essex Junction, Vermont
05452
We Carry: BMW | Triumph | Yamaha |

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Frank's Motorcycle Sales Reviews Write A Review

Phil (I am a Customer)
Helpful? 0  0
Aug. 09, 2013
My friend took his America to have it checked over he is a homeless Veteran. The owner agreed to check it over without charging him the bike was running but would have hesitation and backfire at times. My friend went to pick it up and the owner wanted over $400.00 for repairs when he said it would be no cost to him. Well to put a short end to the situation my friend had to push his bike from the shop to the shop down the street because it will not even start,. This guy is trying to rip people off $400.00 when you ride it in and have to push it away what a service department. The owner is less then friendly.
Bmw R (I am a Customer)
Helpful? 0  0
May. 06, 2013
I will never go there again. Lester the owner is rude, he acts like he is doing you a huge favor. The girl who works the parts counter is always confused and doesnt know the answer. Very ,very poor experience. Id sell my bmw before id have to deal with this dealer.
Andy (I am a Customer)
Helpful? 0  0
Jan. 13, 2013
The technicians in the back are fantastic! Unfortunately the owner has them stay in the back and doesn't allow them to talk to you about your bike, what he found, or any suggestions he might have. This is a small dealer in a very rural state, not one of the superstores that have everything in stock and awesome product displays in the showroom. That's okay and I can accept that he doesn't have the buying power of a more financially endowed dealership.

But the owner's dour attitude and his often vulgar comments about non-BMW accessories or riding styles that don't match his own are unforgivable! My Kaoko throttle lock is, in his opinion, sure to cause my death. My PivotPegz will take off my foot in a low side. My Krista lights will cause the electrical system to malfunction. My Jesse bags put too much stress on the frame.

And for all this attitude expect to pay top dollar! There's a reason so many of the locals make the four hour ride to the next closest dealer for their parts and service needs where customers are greeted with a smile and a fair deal.