Fenders Cycle & Motorsport

I ordered the moose Racing Pro Foot pegs from Amazon, and this company was the seller. The product didn't arrive, I emailed the seller via Amazon and recieved a one word answer and it was "Ok". That doesn't tell me anything, I don't know if it means we don't care, not out problem. I have no idea ... what they mean by "ok". My email was detailed, polite and to the point. Their response is pretty poor customer service considering I ready payed for the foot pegs that I HAVE NOT recieved. Will not be doing business with them in the future