Big Delta Honda

Myself and 2 friends went to this location and purchased ATV’s. One of the ATV’s within the first week the front wheel fell off due to having the wrong lug nuts installed also the back wheel was missing 2 lugs. This not only could’ve caused a terrible accident or death however left my son-in-law ... stranded in the woods in the rain for 4 hours. Had to return the ATV to have new wheels installed due to damage. During pickup we asked the dealership to make things right by simply offering a speaker and was told they would contact us back. No contact has been made. Had plans to make another purchase in the upcoming months however I will be visiting a different dealership. This is poor customer relations and obviously negligent service. I was sure hoping the new ownership would be better than the previous however that is not the case.

Pricing is high initially but they will meet other dealership pricing if you negotiate. Their Service after the sale is horrible!! They are always two to four weeks behind. I WOULD NOT EVER BUY from them again. It's too many good dealerships around who want and appreciate your business!

i live in grenada ms i drove an hr to get some parts for my polaris 400 sportsman that cost me almost 100.00 to get and when i got back mome i didnt have all my parts for my four wheeler i called them back and they said that they would put the rest of my parts outside because they closed at 5 pm ... i drove another hr to get the rest of my parts and they were not there so i wasted an 2hrs of my time and i am not very happy with them so i got to drive another 1hr to get them and 1 hr back home

I call to order parts and I waited on hold for so long that the woman said she will have done one call me back a few hours later I called back and they put me on hold so long that they courses and hung up on me

not really a showroom.they try to sell everything lawn mower,weed eater atv.so there not much to choose from in a small building